Gavin Gray has worked in Melbourne as a qualified piano technician (Ad. Cert  Piano Tech. NMIT Preston, 1985) as well as a professional musician in his own right, touring and performing with Batucada, Oxo Cubans, Beachy Boys and many other Melbourne outfits. Gavin currently tunes for Opera Victoria, Melbourne University Music Dept, and Bennett's Lane jazz venue on a regular basis, and has tuned for such luminaries as Stevie Wonder, Norah Jones, Jack Johnson and Tori Amos. Gavin was in house tuner for Chicago the Musical in it's Melbourne season.

Partner and store manager Alex Rhodes has studied music at a tertiary level, and has a background in choir and community singing, and children's music education. Alex is currently involved in learning the fine art of piano repairs and restoration under Gavin's tutelage. She has held administration roles in the past and also runs Sing For Health, which concentrates on the therapeutic benefits of group singing.

Both are passionate about music, and musicians of every stripe, and believe music tuition and quality instruments should be as accessible as possible.